Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-chatbot-for-wordpress.ai-website.info (hereafter referred to as “AI Chatbot for WordPress,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal information in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA) and its updated version, the California Consumer Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Total Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to our website, mobile applications, online services, and any other digital products we offer. It is important to emphasize that this privacy policy does not extend to third-party platforms or services that you may access through links on our site. These external platforms have their own privacy policies, and we encourage users to review them carefully.

Processing Activities

This Privacy Policy governs your interactions with us when:

  • You use our applications and services as an authorized user.
  • You visit any of our websites linked to this Privacy Statement.
  • You receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience and improve our services. The types of information we gather include:

  • Account Information: Details related to your registration and account creation, including usernames, email addresses, and password hashes.
  • Payment Information: Credit or debit card details, billing addresses, and payment transaction records for processing purchases or subscriptions.
  • Financial Information: Bank account numbers and other financial data if you choose to link them with our services for seamless transactions.
  • Purchase Information: Products or services you have purchased from us, including order history and associated details.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for device recognition and service optimization.
  • Location Data: Geographic location data if you choose to enable it, allowing us to provide location-based services.
  • Feedback: Comments, reviews, and ratings you provide to help us improve our products and services.
  • Social Media Information: If you log in or connect your social media accounts with our services, we may collect information from those platforms (with your consent) to personalize your experience.
  • Product Information: Details about the products or services that interest you, including browsing history and preferences.

We acquire this data through multiple sources, including direct user input, automated tracking technologies, and third-party partnerships.

Cookies

To enhance your experience and understand how users interact with our website and applications, we use cookies. Cookies are small text files stored on your browser or device that serve various purposes:

  • Strictly Necessary Cookies: These ensure basic functionalities of our website and applications, such as enabling secure login sessions and facilitating seamless navigation.
  • Preference Cookies: They remember user preferences, such as language settings, to provide a personalized experience.
  • Analytics Cookies: Used by analytics providers to collect aggregated data about your interactions with our site, helping us understand user behavior and improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Once the retention period expires or when the purpose is no longer relevant, we delete or anonymize your data unless we are legally obligated to preserve it.

Your Rights

Depending on your location, you have specific rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you and its details.
  • Rectification: You have the right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal data.
  • Restriction: You may limit our processing of your personal data under specific conditions.
  • Portability: You are entitled to receive your personal data in a structured, commonly used format.
  • Objection: You have the right to object to certain or all data processing activities based on legitimate interests.
  • Non-Discrimination: You cannot be discriminated against for refusing to provide or withdrawing your consent to process your personal data.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified on our website, and we encourage users to review it periodically.

Contact Information

If you have any questions regarding privacy, data protection, or this policy, please contact us:

We are committed to addressing your concerns and ensuring a secure and transparent user experience.